Mac Setup – For Staff

  1. Check with the user for any specific applications such as Adobe, STATA, or MatLab. Some of these apps have an additional cost associated with them and must be purchased separately in BuySite.
  2. Pre-Stage enroll the computer
  3. Connect the power adapter and an ethernet cord to the machine
  4. Turn on the machine
  5. Select the Language Preference
  6. Then select the Country & click ‘continue’
  7. Click ‘Not Now’ for Accessibility options
  8. Click ‘Continue’ for Remote Management
  9. Wait a few minutes for the computer to communicate with Jamf to enroll the computer
  10. Grab an asset sticker and label the machine
  11. Enter the user’s full name for the full name and the account Name
  12. Create a secure temporary password for the user’s account & verify it
  13. Click ‘Continue’
  14. Check the box for enabling Location Services
  15. Click ‘Continue’
  16. Next click ‘Register Your Mac’
  17. Enter the Department name + asset tag for the computer name
  18. Enter the asset tag number for the asset tag field
  19. Select the building that the user works in
  20. Select the department the user is in
  21. Click ‘Register Your Mac’
  22. Wait for the applications to successfully install
  23. Log into the user’s account
  24. Open System Preferences
  25. Go to Users & Groups
  26. Click the lock to allow changes
  27. Enter the temporary password you created for the user’s account
  28. Click ‘Unlock’
  29. Click on the ‘SSCS’ account on the left side of the menu
  30. Click ‘Reset Password’ at the top right corner
  31. Generate a password in LastPass for the ‘SSCS’ account on this machine
  32. Enter the password and verify it
  33. Then click ‘Change Password’
  34. Go back to the main menu in System Preferences
  35. Then go to Security & Privacy
  36. Click the lock to unlock it and make edits
  37. Enter the temporary password for the user account & Click ‘unlock’
  38. On the left scroll to ‘Screen Recording’ and select TeamViewer, Zoom and Teams
  39. If you do not see an application listed, click on the ‘+’
  40. Search for the application you want to add & click ‘open’
  41. Give ‘Full Disk Access’ to Code42, TeamViewer, Agent & STATA (if application is installed)
  42. Under ‘Accessibility’ give access to Teams, Zoom, and TeamViewer
  43. Open Zoom & Check for updates
  44. Open TeamViewer & Check for updates
  45. Check if the SolarWinds Agent is running
    • Open Terminal
    • Run the following command:
      sudo launchctl load /Library/LaunchDaemons/com.solarwinds.discoveryagent.plist
  46. Check if CrowdStrike is running
    • Open Terminal
    • Run the following command:
      sudo /Applications/Falcon.app/Contents/Resources/falconctl stats
  47. Install any additional software requested by the user
  48. Open Safari in a private window
  49. Log into Box
  50. Download The ‘remaining steps’ file onto the user’s desktop