I can’t seem to access my files stored on the server when I’m off-campus. What’s wrong?

Jul 18, 2019 | Access, FAQ, Filesharing, Storage

For security reasons, the perimeter firewall of the University of Chicago campus network blocks incoming network traffic from off-campus that attempts to access the Windows File Sharing service on campus computers.  You cannot directly use Windows File Sharing (also known as SMB or samba) to access your files from off-campus locations.

There are two main methods to access your files when off-campus:

  1. Using an SFTP (secure file transfer protocol) program.
  2. Using the University’s VPN software in combination with File Sharing.