Dec 4, 2020 | Access, Network
As part of the Division’s continuing efforts to enhance the performance and security of its research storage, the existing Cronus systems will be migrated to new hardware a UChicago IT Services-managed datacenter. The migration will begin on Friday, December 24, and...
Nov 24, 2020 | Access, FAQ
In order to work with your files in the RDS (Remote Desktop Services) environment, your files need to be located in your University home or other shared folder inside the University network. If you are working in SSDLAB, use these instructions to move your...
Mar 16, 2020 | Access, Desktop, FAQ
Start by downloading the software from the TeamViewer website: https://download.teamviewer.com/download/TeamViewerQS.dmg Drag the icon in the window to your “Applications” folder to copy it to your computer. Then double-click to start it. Click the Open button on the...
Mar 15, 2020 | Access, Desktop, FAQ
We use TeamViewer to provide remote support. TeamViewer will not allow the technician to unilaterally interact or control with your desktop system— you must issue an invitation and supply a unique, short-lived password for the technician to begin remote...
Jul 18, 2019 | Desktop, FAQ, Network, VPN
Some University of Chicago web pages, such as the library’s Lexis-Nexis pages, are restricted to viewing within the campus network. When you are off-campus and want to view these pages, you will need to configure and use the University’s Proxyit! web proxy service....
Jul 18, 2019 | Access, Desktop, Email, FAQ
IT Services supports and maintains all email at the University of Chicago. To get an email account, you must obtain a CNetID. When you create a CNetID for yourself, you are also creating an email account for yourself. The University uses the Office 365 suite for...
