The following operating system versions and email applications support Modern Authentication.
Device Type | Operating System Version | Email Application |
Windows | 8.0 or later | Outlook 2016 (exchange only, no POP or IMAP) Outlook 2019 (exchange only, no POP or IMAP) Outlook – Office 365 (exchange only, no POP or IMAP) Windows 10 Mail (exchange only, no POP or IMAP) Thunderbird v78 or later |
MAPI over HTTP: This is likely to be an older version of Outlook for Windows (2013 or earlier).
Fix: The fix is somewhat complex. Please contact SSCS for help.
As an alternative, you can always access email via the web: https://outlook.office365.com/.