Dec 4, 2020 | Access, Network
As part of the Division’s continuing efforts to enhance the performance and security of its research storage, the existing Cronus systems will be migrated to new hardware a UChicago IT Services-managed datacenter. The migration will begin on Friday, December 24, and...
Apr 20, 2020 | Desktop, FAQ, Troubleshooting
If you find that your home Internet connectivity is inadequate for online teaching or group meetings with Zoom, you have two options, both of which can be pursued at the same time: 1) take steps to optimize your current home internet connection; and, 2) upgrade your...
Apr 6, 2020 | Desktop, FAQ
ITServices continues to update materials on all aspects of teaching online at: https://teachingremotely.uchicago.edu. How to set “Only Authenticated Users Can Join” for Zoom class meetings in Canvas ITServices has added the Authenticated Users-Only option within...
Mar 19, 2020 | Desktop, FAQ
Scheduling appointments is possible with a Microsoft app called Bookings. It can be setup one of three ways: on your computer, an android device, or an Apple device. What is Microsoft Bookings? Microsoft Bookings is a tool for scheduling appointments according to your...
Mar 16, 2020 | Access, Desktop, FAQ
Start by downloading the software from the TeamViewer website: https://download.teamviewer.com/download/TeamViewerQS.dmg Drag the icon in the window to your “Applications” folder to copy it to your computer. Then double-click to start it. Click the Open button on the...
Mar 15, 2020 | Access, Desktop, FAQ
We use TeamViewer to provide remote support. TeamViewer will not allow the technician to unilaterally interact or control with your desktop system— you must issue an invitation and supply a unique, short-lived password for the technician to begin remote...
