Storage Upgrade – Winter Break 2020

As part of the Division’s continuing efforts to enhance the performance and security of its research storage, the existing Cronus systems will be migrated to new hardware a UChicago IT Services-managed datacenter. The migration will begin on Friday, December 24, and...

How can I optimize my home internet connection?

If you find that your home Internet connectivity is inadequate for online teaching or group meetings with Zoom, you have two options, both of which can be pursued at the same time: 1) take steps to optimize your current home internet connection; and, 2) upgrade your...

How do I schedule appointments?

Scheduling appointments is possible with a Microsoft app called Bookings. It can be setup one of three ways: on your computer, an android device, or an Apple device. What is Microsoft Bookings? Microsoft Bookings is a tool for scheduling appointments according to your...

How do I install TeamViewer QuickSupport for MacOS?

Start by downloading the software from the TeamViewer website: https://download.teamviewer.com/download/TeamViewerQS.dmg Drag the icon in the window to your “Applications” folder to copy it to your computer. Then double-click to start it. Click the Open button on the...

How do I install TeamViewer to get remote support?

We use TeamViewer to provide remote support. TeamViewer will not allow the technician to unilaterally interact or control with your desktop system— you must issue an invitation and supply a unique, short-lived password for the technician to begin remote...