Apr 20, 2020 | Desktop, FAQ, Troubleshooting
If you find that your home Internet connectivity is inadequate for online teaching or group meetings with Zoom, you have two options, both of which can be pursued at the same time: 1) take steps to optimize your current home internet connection; and, 2) upgrade your...
Jul 18, 2019 | Desktop, FAQ, Troubleshooting, Virus
If you have reason to believe your system is infected with a virus, spyware, or malware, please shut it off immediately and contact us by phone. We will back up your data and clean the system of the infection. If we are unable to clean it, we will store your backed up...