Jul 18, 2019 | Desktop, FAQ, Network, VPN
Some University of Chicago web pages, such as the library’s Lexis-Nexis pages, are restricted to viewing within the campus network. When you are off-campus and want to view these pages, you will need to configure and use the University’s Proxyit! web proxy service....
Jul 18, 2019 | Desktop, FAQ, Firewall, MacOS, Virus, Windows
A virus is a malicious program that installs itself on your computer without your authorization and may cause damage to your computer’s data or to other computers on a network. The first step to avoiding a virus infection is to be sure that your computer has...
Jul 18, 2019 | Backup, Desktop, FAQ, Onboarding
We strongly encourage backup of all critical information where ever it is being stored. The Social Sciences Division provides free-of-charge licenses for Code42 Enterprise to Faculty and Staff. The Code42 cloud backup platform will backup from anywhere with unlimited...
Jul 18, 2019 | Desktop, FAQ, Troubleshooting, Virus
If you have reason to believe your system is infected with a virus, spyware, or malware, please shut it off immediately and contact us by phone. We will back up your data and clean the system of the infection. If we are unable to clean it, we will store your backed up...
Jul 18, 2019 | Desktop, FAQ, Onboarding, Purchasing
Yes. SSCS can set up your new Mac or Windows system with a standard set of campus licensed software including Microsoft Office, Symantec Endpoint Protection, Firefox, an email client program and Adobe Reader. We will also install any other software that you supply. We...
Jul 18, 2019 | Desktop, FAQ, Purchasing
SSCS can advise, purchase, configure and install your new computer system. New faculty and research personnel may view Apple and Dell computer models and price lists on https://buysite.uchicago.edu Please note that you are not restricted to purchasing only from Dell...
