Create a Cellphone Keyboard Shortcut for your Email Address

Jul 24, 2020 | FAQ

iPhone: Launch the Settings app. Tap General. Tap on Keyboard. Tap on Text Replacement. Tap on the + in the top right corner. In the Phrase field, type in your email address In the Shortcut field, type qqq Hit return Android:Non-Samsung Phones: Open Settings Scroll...

Faculty Departures: Equipment and Research Data

Jun 4, 2020 | FAQ

Hardware Departing faculty and researchers have the option to either return computing hardware to Social Science Computing Services (SSCS) or purchase computing hardware at its depreciated value, as determined by SSCS. Returns: Faculty who prefer to return computing...

How can I optimize my home internet connection?

Apr 20, 2020 | Desktop, FAQ, Troubleshooting

If you find that your home Internet connectivity is inadequate for online teaching or group meetings with Zoom, you have two options, both of which can be pursued at the same time: 1) take steps to optimize your current home internet connection; and, 2) upgrade your...

How do I install TeamViewer QuickSupport for MacOS?

Mar 16, 2020 | Access, Desktop, FAQ

Start by downloading the software from the TeamViewer website: https://download.teamviewer.com/download/TeamViewerQS.dmg Drag the icon in the window to your “Applications” folder to copy it to your computer. Then double-click to start it. Click the Open button on the...

How do I install TeamViewer to get remote support?

Mar 15, 2020 | Access, Desktop, FAQ

We use TeamViewer to provide remote support. TeamViewer will not allow the technician to unilaterally interact or control with your desktop system— you must issue an invitation and supply a unique, short-lived password for the technician to begin remote...